bucks county persons with disabilities prograM
A Shared Ride Program for Bucks County Residents with Physical and/or Mental Health Disabilities.
Bucks County Transport provides shared ride transportation to persons with disabilities at a discounted rate. You may qualify if you are a Bucks County resident between the ages of 18 and 64, can provide written verification of disability, and you need transportation beyond SEPTA'S ADA service area. For more information regarding SEPTA'S ADA complementary paratransit service, please call 215-580-7145 for SEPTA ADA Customer Service or visit their website.
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Registration is required in order to receive service. Please print the following application and mail to address shown on application when it is completed:
Application for Persons with Disabilities Program
Please note, all wheelchairs and other mobility devices must be approved by BCT before scheduling transportation. This is to ensure that we will be able to safely transport you in our vehicles.
scheduling a ride
Scheduling hours are 8:30 a.m. to 4:30 p.m.
After you have registered, you may schedule a ride by calling 1-888-795-0740.
Transportation is available Monday through Friday between 6:00 a.m. and 6:00 p.m. (Saturday, Sunday and evenings available through special arrangement). Transportation outside of Bucks County may be limited to certain days/times. Please call 1-888-795-0740 for details.
Please schedule your ride at least 2 week-days in advance. If you are calling exactly two week-days in advance, please call no later than 4:30 p.m. You may schedule up to 6 months in advance. Please schedule your ride according to the time you need to arrive at your destination. Our Reservationist will be able to give you an approximate time your driver will arrive for you.
Our drivers are considered "on time" if arriving within 15 minutes before or after the approximate pick-up time given, as well as arriving within 15 minutes after a scheduled return time.
When scheduling, we will need:
- the complete address of your destination (including location of any specific entrance) and phone number
- information on any special needs (i.e. a wheelchair lift, if an escort will be with passenger, etc.)
When scheduling an "out-of-County" ride, you must call a minimum of 2 week-days in advance. Appointments should be made no earlier than 10:00 a.m. and you must be ready to return no later than 1:00 p.m. Your pick-up will be between 7:00 a.m. - 9:00 a.m. If you require transportation beyond our normal "out-of-County" service, we will assist you with public transportation arrangements.
Counties BCT serves: Philadelphia, Montgomery, Lehigh and Northampton.
canceling a ride
To cancel a ride, please call 215-794-5556 at least 2 hours before your scheduled pick-up time. If a rider cancels 2 consecutive weeks of "Subscription" trips, the "Subscription" will be inactivated and the rider must reschedule any trips at least 2 days in advance. ("Subscription" trips are repeat trips that are automatically added to the schedule for the same day, time and destination each week).
If a rider fails to cancel a trip at least 2 hours before the scheduled pick-up time, and the driver arrives, but ride is not taken, this is considered a "no-show". Riders with 3 consecutive "no-shows" or 5 total in a month may be required to schedule only 1 trip at a time.
Basic service is curb-to-curb, and drivers will assist passengers on and off the vehicle if so noted upon registration, or if requested at time of scheduling. If door-to-door service is required, you may need an escort. Escorts are permitted to ride free of charge when a document from your medical provider is on file with BCT stating that the rider requires assistance to travel.
Funding for the Persons with Disabilities Program is provided by the Pennsylvania Department of Transportation.